Contact Us

Email us at hello@pawesomeemporium.store and we'll reply within one business day, seven days a week.

Customers in the European Union can email support@pawesomeemporium.store for orders, returns, privacy requests and product safety questions. See our EU Contact & Product Safety page for full details.

For order-related questions, include your order number so we can help faster.

You can also chat with Pip, our support assistant, using the chat bubble in the bottom corner of any page — it answers most delivery, returns and product questions instantly.

We're an online-only store based in Australia, so there's no shop counter to visit — but we do read every message.